Refund policy

All brooms and kits are final sale due to their handmade nature.

Returns or replacements are only accepted if an item arrives damaged or defective. Please contact us within 7 days of delivery with your order number and photos of the issue so we can assist you.

If you have any questions about your order, please reach out to contact@witchcitybroomcompany.com or call us at (978) 815-0013